Privacy Policy Statement

Your privacy is important. Learn how we protect your data and respect your creative work.

Introduction to Our Policy

This Privacy Policy details our approach to handling your information when you use our services. By using our platform, you agree to the collection and processing practices described here.

We are committed to protecting your data, using only what is necessary for service delivery. We adhere to Canadian privacy regulations and safeguard your creative content at every step.

Information We Collect

We collect only the data essential for account setup, manuscript analysis, and platform improvement.

Direct Information You Provide

  • Account registration details such as your name and email.
  • Manuscript files, outlines, or notes you choose to upload.
  • Questions or feedback submitted through forms or emails.
  • Preferences for platform features and notifications.
  • Content and communication preferences you set.

Information Collected Automatically

  • Browser type, version, and device data for optimizing the user experience.
  • Usage data including pages viewed and session activity timelines.
  • IP address to help protect against misuse and for security monitoring.
  • Cookie and tracking data for essential technical functionality.
  • Error logs to address technical issues and maintain smooth operation.

How We Use Your Data

Collected data is used to deliver services, personalize content, ensure security, and improve features.

  • Processing and analyzing manuscripts at your request.
  • Managing accounts and login credentials securely.
  • Improving the performance and clarity of site features.
  • Communicating important updates or responses to your inquiries.
  • Monitoring platform activity for system integrity and abuse prevention.
  • Fulfilling legal and contractual requirements as needed.
  • Generating anonymous usage analytics for trends and performance.

Our Pledge: We will never sell or misuse your data. All information is secured and managed in line with Canadian law.

Third-Party Data Sharing

We share your data only for essential platform operations or when required by law.

Service Providers

Carefully selected third-party services may handle hosting, technical support, or analytics on our behalf.

Legal Requirements

We disclose personal information only as legally mandated to comply with Canadian law.

Anonymous Statistics

Aggregate usage data is anonymized and never identifies individual users.

Your Rights and Choices

Canadian users may access, correct, or request deletion of personal data, and manage privacy preferences easily.

  • You have the right to access your stored personal information upon request.
  • You may request corrections to inaccurate or outdated data records.
  • You are able to ask for deletion of your manuscript and personal details.
  • Request a copy of your data in a portable format if needed.
  • Object to processing under certain legitimate interests.
  • Request restriction of processing in accordance with local regulations.

To exercise your rights or for privacy-related questions, please contact us using the details provided below.

Data Security Commitment

We use physical, technical, and administrative safeguards designed to secure your information against unauthorized access.

Technical Safeguards

  • Encryption of manuscript files and user credentials in storage and transit.
  • Regular system vulnerability assessments and updates.
  • Firewalls and automated detection of unauthorized access attempts.
  • Continuous monitoring and secure backup routines.

Organizational Safeguards

  • Staff training on privacy and acceptable data handling procedures.
  • Role-based access to information, minimizing unnecessary access.
  • Contractual requirements for third-party service providers on data security.
  • Routine policy reviews and improvements for compliance.

How Long We Keep Your Data

We keep your data only as long as needed for service provision and maintenance, following legal guidance.

  • Account details kept until user requests deletion or leaves the platform.
  • Analytical learning data retained for research or service improvement.
  • User communications kept for follow-up or feedback resolution.
  • Transactional data kept as required by law for accounting purposes.
  • Marketing preferences stored to honor your communication choices.

All data is reviewed and safely deleted once no longer required for service delivery.

International Data Transfers

If data is transferred outside Canada, we ensure equivalent privacy safeguards through appropriate agreements.

  • Contractual protection with service providers abroad.
  • Transfer only when operationally necessary for platform delivery.
  • Audit of international partners’ security practices.
  • User consent obtained for specific transfers where required.

Cookies and Tracking

Cookies support core site functionality. You control tracking or analytics cookies in your preferences any time.

Types of Cookies Used

  • Enable secure access, login, and navigation for key platform functionality.
  • Track service performance and aggregated technical issues.
  • Remember feature configurations like language or view settings.
  • Enable helpful platform tools and maintain user experience.

You can adjust cookie settings or withdraw consent anytime from our preferences menu.

Updates to This Policy

We may update this Privacy Policy as our services change or laws evolve. All updates will be clearly posted.

  • Major changes notified via email or banner notice.
  • User consent re-confirmed where material updates affect practices.
  • Policy page always shows the latest effective date.
  • Contact support for questions on any revisions.

Your continued platform use means acceptance of the newest policy version.

How to Reach Us

For privacy concerns or questions, contact us using the details below.

Selivoxara

240 Richmond Street West, Toronto, ON M5V 1V6 Canada

Phone: +1 (336) 256-2524

Email: content@selivoxara.com

Last updated on January 24, 2026

Effective as of January 24, 2026